Privacy PolicyDr Dray Academy LimitedLast Updated: October 13, 2024

1. Introduction

At Dr Dray Academy Limited ("

we

", "

us

", or "

our

"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or purchase our online training courses (collectively, the "

Services

").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with these terms, please do not access or use our Services.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register on our websitePurchase our online coursesSubscribe to a newsletterFill out a contact formContact us for support

Personal Data

may include:

Identity Information: Full name, title, date of birthContact Information: Email address, telephone number, mailing addressProfessional Credentials: Medical qualifications, certificationsFinancial Information: Payment card details, billing addressAccount Information: Username, password

Usage Data

:

We may collect information about how you access and use our website, such as your IP address, browser type, pages visited, time and date of visit, and other diagnostic data.

3. How We Use Your Information

We use your personal data for the following purposes:

To Provide and Maintain Our Services: Including processing transactions and providing customer support. To Manage Your Account: For account registration, authentication, and account management. To Communicate with You: Responding to your inquiries, sending administrative information, and providing updated. To Send Promotional Communications: With your consent, we may send newsletters, marketing, or promotional materials. To Enforce Our Terms and Conditions: Including monitoring for violations.For Legal and Regulatory Compliance: Complying with applicable laws and regulations.

4. Disclosure of Your Information

We may share your personal data in the following situations:

With Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.For Legal Reasons: If required to do so by law or in response to valid requests by public authorities. Business transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Under certain circumstances, you have the following data protection rights:

Access: Request access to the personal data we hold about you.Rectification: Request correction of any inaccurate or incomplete data.Erasure: Request deletion of your personal data when there is no good reason for us to continue processing it.Object: Object to the processing of your personal data where we are relying on a legitimate interest.Restrict Processing: Request restriction of processing your personal data. Data Portability: Request transfer of your personal data to you or a third party.Withdraw Consent: Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise these rights, please contact us at

support@drdray.co.uk

.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Cookies: Small files stored on your device that help us recognize you and remember your preferences.Types of Cookies We Use:Essential Cookies: Necessary for the operation of our website.Analytical/Performance Cookies: Allow us to recognize and count the number of visitors.Functionality Cookies: Used to recognize you when you return to our website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our website may become inaccessible or not function properly.

8. Third-Party Links

Our Services may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

9. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are under 13, please do not use our Services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Email: support@drdray.co.ukPostal Address: Dr Dray Academy Limited20 Canning PlaceSouth KensingtonLondon W8 5AD

Important Notice

This Privacy Policy is designed to comply with relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR). However, it does not constitute legal advice. We recommend consulting with a qualified legal professional to ensure full compliance with all applicable laws and regulations.

Thank you for trusting Dr Dray Academy Limited with your personal information.